FAQ
1. Are your cleaning tools durable and suitable for long-term household use?
All our cleaning tools are made of high-quality environmentally friendly and durable materials. Cleaning brushes are not easy to shed hair and deform; cleaning gloves are wear-resistant and waterproof; broom and dustpan sets are sturdy and durable; water scrapers have good scraping effect. They are fully suitable for daily family long-term cleaning use.
2. How long can I receive the goods after placing an order?
After the order is processed and shipped, the standard shipping time is 7-15 business days, and the expedited shipping time is 3-7 business days. The specific delivery time is subject to the local logistics speed.
3. What should I do if the received product is damaged or has quality problems?
Please take photos or videos to record the product problems within 48 hours after receiving the goods, contact our customer service to submit after-sales application, and we will provide free replacement or full refund service according to the actual situation.
4. Can I return the product if I am not satisfied after receiving it?
We support 30-day unconditional returns for unused and undamaged products with original packaging. Please refer to the Return & Refund Policy for detailed rules.
5. Do you support bulk wholesale and customized orders?
Yes, we support bulk wholesale of all cleaning tools and can provide personalized customized services according to customer needs. You can contact customer service to get wholesale price and customized scheme.
6. Will the product have color difference?
All products are shot in kind. Due to the influence of light and display equipment, a slight color difference may exist, which is a normal phenomenon and does not affect the use of the product.